This place suits me perfectly! The 24-hour reception, luggage storage, and delicious coffee shop provide everything I need. On my first stay, the staff helped me with local food delivery. I’ll be back for Christmas!

Unexpected delays but great staff

Woke up to a delicious breakfast each morning! The receptionist remembered our names and always greeted us with warmth. The room was clean and modern.

However, we faced a long wait at check-in, and our luggage took a while to arrive. The air conditioning was also not operational during our stay.

I had a fantastic stay! The gym was great, while the breakfast spread had delicious options, especially the fresh fruit and coffee. The room was clean and super cozy!

great hospitality makes for memorable stay with lovely breakfast options

Central location, friendly staff, excellent breakfast.

I recently stayed here for a romantic date and it was perfect. The location gave us quick access to the charming streets of genoa, and the room was spacious and immaculate. Breakfast had a good selection

air conditioning wasn't effective

We had a wonderful stay! The hotel is centrally located, making it easy to explore the beautiful streets of Genoa. Our room was spacious, impeccably clean, and had a cozy sitting area that made it perfect for relaxing together. Breakfast was a real highlight, featuring a delightful variety of fresh pastries and local specialties.

Only minor issues with air conditioning.

The Best Western offered a fantastic stay, with an excellent location just a short walk from both the city center and the port. The staff were friendly and attentive, with special mention to Grace at the front desk, who provided exceptional assistance during our travels. Breakfast featured a wide variety of offerings, including freshly baked croissants and delicious Italian delicacies. The room was spacious, clean, and quiet, ensuring a comfortable work environment.

Clean, spacious room with a cozy sitting area. Staff very helpful, especially Grace at the front desk. Air conditioning not effective, made it uncomfortable at times.

Fantastic stay with a delightful breakfast!

I recently enjoyed a lovely stay that was made memorable by the friendly staff and their attentive service. The breakfast was a standout, featuring freshly baked pastries and a variety of Italian delicacies that kickstarted my mornings perfectly. The location was ideal for exploring the vibrant streets of Genoa, making it easy to access major attractions. My only suggestion for improvement would be to ensure better air conditioning in the rooms during warmer months.

I found the Best Western in Genoa to have an excellent location. Just a short walk to the city center and the port. The staff were friendly and attentive, especially Grace at the front desk who was very helpful with local tips. The breakfast spread included freshly baked croissants and tasty Italian dishes, making each morning enjoyable. The room was spacious and clean, with comfortable beds that promised a good night's sleep. However, we encountered several issues during our stay. Our check-in process felt chaotic as our luggage ended up in the wrong room, which caused some stress. The air conditioning wasn’t operational, leaving us quite warm on a few days. We also faced hot water issues—had to wait until after breakfast for it to work again. Communication about our check-in time was inconsistent, which added to the frustration. Despite these bumps, the overall vibe remained cozy and welcoming.

The Best Western Plus City Hotel is beautifully appointed, offering easy access to the historic streets of Genoa, making it very convenient for seniors. The staff were attentive, ensuring my comfort during the stay.

A small elevator could be challenging for seniors.

Oh, the breakfast spread was a glorious feast! Fresh croissants and Italian goodies that made our mornings sing. Plus, the cozy vibe of the restaurant got us in the mood to explore local flavors. Grace at the front desk was a lifesaver, helping us out when we were in a pinch—her friendliness really stood out!

Now, about the hiccups, our check-in was a bit of a circus. After waiting around, our luggage went missing, hiding in another room! Air conditioning was off-limits until June, which was a bummer in the warm weather. And don't get me started on the hot water drama—we had to wait post-breakfast to get that sorted.

staying at best western was a pleasure. the comfort king room was spacious and clean. breakfast offered a great variety, and the staff was super friendly. the hotel is situated in a fantastic location, making it easy to explore the city. i really enjoyed the relaxed atmosphere at the spa, which added a nice touch to my stay.

strongly recommend